Contact us.
UDC is staffed by a small part time team that work across the working week. The best way to contact us is by email or via the form on this page. If you wish to speak with a member of our team then please request a call back. Our emails are monitored daily during normal office hours. As soon as a team member is available we will call you back. Note this is not always the same day.
Address for all correspondence or return of any goods only: (these are forwarded to warehouse and team office)
The Ugly Duckling Charity,
4 Tudor Street,
Ross on Wye,
Herefordshire, HR9 5PS
Registered office address: (please do not send parcels, or correspondence to this address - it is for official correspondence only).
The Ugly Duckling Charity,
124 City Road,
London,
EC1V 2NX