Volunteer Vacancies

The Ugly Duckling Charity is looking to expand our amazing team of volunteers to help us reach more people and make an even greater impact.

We have a range of volunteer opportunities available, with most roles able to be carried out from the comfort of your own home for just a few hours each week or month and at times that fit around your existing commitments.

Whether you have professional skills to share, want to gain new experience, or simply have a passion for making a difference, we'd love to hear from you. If one of the roles below interests you, please get in touch contact us.

Please note: As a Christian charity, some volunteer roles require applicants to have an active Christian faith because they involve representing the charity within churches, building relationships across the Christian community, or supporting the faith-based aspects of our work.

These roles are marked with an *.

Where an active Christian faith is required, this is because it is considered a Genuine Occupational Requirement for that particular role, in accordance with the Equality Act 2010. Many of our volunteer opportunities do not require applicants to be Christians, and we warmly welcome people of all faiths and none who are happy to support and respect our Christian ethos and values.

CURENT OPPORTUNITIES

Warehouse & Retail Assistant (Office based in Ross-on-Wye you will need to live locally and have access to a car - expenses paid)

Support the preparation and distribution of our resources and products. Tasks may include packing orders, delivering orders to the local post office, organising stock, carrying out stock checks, and helping keep our warehouse and retail activities running smoothly.

Regional Ambassadors* (home based)

Help us grow awareness of our charity’s work in your local area. Regional Ambassadors promote our mission, share our resources, build local connections, and help introduce new communities to the support we provide.

Digital Content Lead & Creator (home based)

Create engaging digital content to help tell our story and connect with our audiences. This role involves developing ideas, creating graphics, videos, blogs, or other digital materials that showcase our work and impact.

Volunteer Support Team (home or office based)

Provide essential behind-the-scenes support with general administration tasks. This may include organising information, helping with communications, updating records, and supporting the smooth running of our charity activities.

Relationships & Partnership Lead* (home base)

Help us build and maintain valuable relationships with organisations, community groups, businesses, and supporters. You will help us make contact by email or post with various potential partnership opportunities and strengthen connections that support our mission.

Impact & Story Gatherer (home based)

Help us capture the difference our work makes by gathering stories, feedback, and examples of impact. You will help us share the experiences of those we support and demonstrate the value of our work.

Grant Assistant (home based)

Support our fundraising efforts by helping research funding opportunities, prepare grant applications, and organise information needed to secure support from trusts, foundations, and other funders.

Proof Readers (home based)

Help ensure our written materials are clear, accurate, and professional. You will review documents, newsletters, reports, and resources, checking spelling, grammar, and readability.

Assistant to the CEO (home based)

Provide practical support to the CEO with organisation, administration, dairy management, research, communications, and coordination tasks, helping the charity run effectively and achieve its goals.

Social Media Lead (home based)

Help us share our work and engage our community through social media. You will schedule and publish posts, share updates, highlight stories, and help grow awareness of our charity online.

Newsletter Lead (home based)

Create and send our monthly newsletter using Mailchimp. You will help gather updates, format content, share news, and ensure our supporters stay connected with our work.

Product Ambassador* (home based)

Become a champion for one of our resources and help raise awareness of its value. Product Ambassadors learn about a specific resource, share information with potential users, and help promote its reach and impact.

Minute Secretary (home based for up to 4 online meetings and two in persons meetings in Ross on Wye or South Wales a year)

Support our trustees meetings by preparing agendas, taking clear and accurate minutes, and recording actions and decisions. This role helps ensure good governance, effective communication, and smooth follow-up across the charity. Previous experience of minute taking essential.

Trustee* (home based for up to 4 online meetings and two in persons meetings in Ross on Wye or South Wales a year - plus additional sub committee meetings and regular correspondence).

Help shape the future of our charity by providing strategic oversight, guidance, and good governance. Trustees work together to support the charity's vision, ensure it operates responsibly, and help make a lasting difference for the people and communities we serve. We have robust trustee recruitment process and will often advertise specifically for this role we are always interested to hear from people who would like to know more about being a trustee at UDC.